Retailers are taking necessary precautions to ensure their employees and customers are safe and healthy during this challenging time, changing the shopping experience in unrecognizable ways.
The new normal as malls reopen around the world does not look like normal at all. There are temperature checks, masks and in certain places fitting rooms are no longer available for use.
Many leading direct to consumer retailers are struggling to stay afloat as one of their primary engines for growth, marketing, is slashed in effort to save costs
While there was a lot of discussion about toilet paper selling out there are several other items with very high spikes in sales including shelf stable products like oat milk, powdered milk products and dried beans
In 2002 retail tenants selling goods comprised 53.2% of retail space in the U.S. now service tenants take up 52.6% while those selling products (i.e. Gap or a Victoria Secret) comprise 47.4% of space.
These fast facts paint a picture of how hard the retail sector has been hit as well how much progress China has made in getting back to normal or perhaps a new normal for now.
Computer and consumer electronics is the eCommerce category with the highest sales while books, music & video has the highest eCommerce share / penetration rate.
Are retail subscriptions the way to go? Only between 7% to 10% of consumers currently subscribe to them and many retailers have had difficulty finding a profitable model
As direct to consumer (dtc) retailers continue to vie for their share of consumer spending there are a number of mistakes they should avoid making in order to succeed