Disrupting Retail – Lets Start with Customer Service The retail sector is ripe for more disruption but in what area? Customer service is a great place to start Read More Tricia McKinnonOctober 17, 2018
How Marriott Uses Tech Like Facial Recognition to Improve the Customer Experience Digital technologies have had and continue to have a significant impact on the hospitality industry Read More Tricia McKinnonOctober 3, 2018Customer Experience
How Domino’s Pizza Innovatively Uses Technology to Beat Rivals Here are some of the ways Domino’s is using technology better than others Read More Tricia McKinnonAugust 30, 2018Trends
3 Sales and Marketing Books To Pick Up Today Here are three sales and marketing books that can help to significantly grow your business Read More Tricia McKinnonAugust 23, 2018Book Recommendations
Your Digital Transformation Strategy: 3 Factors for Success To achieve the desired outcomes of a digital transformation here are a few success factors Read More Tricia McKinnonAugust 17, 2018
4 Innovations to Help With Health & Wellness Goals Here are a few innovations designed with your health and wellness in mind Read More Tricia McKinnonAugust 7, 2018
What Is the Internet of Things? 6 Applications You May Not Know About From smart doorbells to stoves that practically work on autopilot here are six practical IoT applications Read More Tricia McKinnonAugust 2, 2018Trends
How Under Armour & Others Use Subscription Boxes to Boost Sales Many traditional retailers are now offering their own subscription boxes Read More Tricia McKinnonJuly 27, 2018Customer Experience, eCommerce
Kylie Cosmetics’ Strategy for Fast Growth Love her or hate her Kylie Jenner has been able to achieve what few have been able to in the beauty industry Read More Tricia McKinnonJuly 20, 2018eCommerce, Strategy & Growth
The Top 10 Mobile Apps to Download Now Trying to achieve your fitness goals? There are apps that can help you with almost anything Read More Tricia McKinnonJuly 12, 2018
Why Reports of a Retail Apocalypse Are Greatly Exaggerated Retail is not dead, it is alive and well, ask Amazon Read More Tricia McKinnonJuly 6, 2018Trends
Is Facebook Watch The Future of TV? Facebook launched Facebook Watch in August 2017 to showcase original content produced by its partners Read More Tricia McKinnonJune 26, 2018
How Stitch Fix Uses Artificial Intelligence (AI) to Change The Way We Shop for Clothing Only 22% of customers are satisfied with the amount of personalization they are receiving Read More Tricia McKinnonJune 14, 2018eCommerce, Trends
5 Innovative Product and Service Launches You Should Know About Here are five examples of innovations that are designed to make your life easier Read More Tricia McKinnonJune 6, 2018
How to Succeed in Mobile Payments, Lessons from Starbucks Starbucks is moonlighting as a technology company and as a bank with impressive results Read More Tricia McKinnonMay 29, 2018Trends
How Online Marketplaces are Disrupting Department Stores Move over department stores, online marketplaces are here to stay Read More Tricia McKinnonMay 24, 2018eCommerce, Trends
What the Rise of Off-Price Retail Tells Us About Human Behaviour Off-price stores such as TJ Maxx, Nordstrom Rack and Ross Stores are thriving Read More Tricia McKinnonMay 18, 2018Trends
3 Books Every Business Leader Should Read Try these book recommendations and get new ideas about how you can take your business to the next level Read More Tricia McKinnonMay 11, 2018Book Recommendations
Video: How Retailers Are Using Digital Tech to Provide a Better Customer Experience Neiman Marcus, Ikea and Alibaba are effectively using technology to transform the customer experience Read More Tricia McKinnonMay 4, 2018eCommerce
Tinder’s Customer Acquisition Strategy. How it Grew So Fast Looking at Tinder’s early days provides valuable insight into effective customer acquisition strategies Read More Tricia McKinnonApril 24, 2018